Frequently Asked Questions

Find answers to common questions about our mobile recharge services. Can't find what you're looking for? Contact our support team.

General FAQ Payment FAQ
FAQ QuickRecharge UAE

General Questions

Most recharges are activated instantly. However, in some cases, it may take up to 5 minutes. If your recharge is not activated within 5 minutes, please contact our support team.

We support all major mobile operators in UAE including Etisalat, Du, Virgin Mobile, and Ooredoo. Visit our operators page for more details.

Please double-check the mobile number before confirming the recharge. If you've entered the wrong number, contact our support team immediately. We may be able to help if the recharge hasn't been processed yet.

Currently, we only support recharges for UAE mobile numbers. We do not provide international recharge services.

Payment Questions

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. For registered users, we also offer the option to save payment methods for faster checkout.

Yes, we use industry-standard SSL encryption to protect your payment information. We never store your complete card details on our servers. All payments are processed through secure payment gateways.

If a payment fails, you'll receive an error message. Please check your payment details and try again. If the problem persists, contact our support team for assistance.

Refunds are provided in accordance with our refund policy. If you're eligible for a refund, please contact our support team with your transaction details.

Still Have Questions?

Our support team is here to help you 24/7. Get in touch with us for personalized assistance.

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